Compatible Inkreservoirs :
Remove the yellow sealstrip (1) which says 'Pull'. Make sure the seal is removed
completely. Unremoved parts may cause the ventilation to be blocked, which could
cause printing problems. DO NOT remove the blue label.

After installing the cartridge it should NEVER be removed from the printer, unless it is
empty or problems with the cartridge occur. Removing the cartridge will cause air to
enter the printhead and can cause all sorts of other problems.
Cartridge does not print at all
Yellow seal on top of the inkreservoir has
not been removed completely.
Cartridge has not been installed in the
printer correctly
Small air bubbles inside the cartridge's
printing head
Remove the yellow seal completely and
correctly. NEVER remove the blue
sealing parts on top of the cartridge
Place the cartridge into it's holder carefully
and make sure it clicks into it's position
correctly, and make sure the cartridge is
locked into it's holder properly
Run the printer's printhead cleaning procedure
once or twice. Some printers have a self
cleaning button on the printer itself, other
printers require a cleaning instruction through
the printer software. Do not process the
cleaning procedure for more then 2 times, as a
lot of ink is consumed during cleaning. If after
cleaning the printhead twice the print is still not
OK, then wait 2 hours and repeat the cleaning
procedure 1 more time
Printer has not been used for a prolonged
period, or the printhead has come to the end
of it's life
Run the printer's cleaning procedure once or
twice. If this does not have the required result
a more thorough cleaning may be needed (e.g.
with a special cleaning cartridge) or the
printhead may have to be replaced
White lines of changing length or width in
the print
Small air bubbles inside the cartridge's
printing head
Run the printer's printhead cleaning procedure
once or twice. Some printers have a self
cleaning button on the printer itself, other
printers require a cleaning instruction through
the printer software. Do not process the
cleaning procedure for more then 2 times, as a
lot of ink is consumed during cleaning. If after
cleaning the printhead twice the print is still not
OK, then wait 2 hours and repeat the cleaning
procedure 1 more time
Horizontal sharp white lines of constant
width in the print
Printing head is clogged or dried out
Run the printer's printhead cleaning procedure
once or twice. If this does not have the rquired
result a more thorough cleaning may be needed
(e.g. with a special cleaning cartridge) or the
printhead may have to be replaced.
Cartridge is almost empty
Replace the cartridge
Bad print quality ; ink 'bleeds'
too much
Paper is the wrong type or printer's
software paper setting is wrong
Paper suitable for inkjetprinters should be used.
The paper setting in the printer software should
correspond with the paper type used. For more
information please consult your printer's
instruction manual
Printer doesn't recognize cartridge
or gives 'cartridge error'
Chip on the cartridge does not make
sufficient contact with the printer or is
not recognized by the printer.
Make sure the chip and it's contacts are clean.
The contacts can be cleaned carefully with a
moist tissue and should be dry before replacing
the cartridge into the printer.
Cartridge is not correct for your printer model or
chip is damaged : replace the cartridge.
Printer gives 'cartridge empty' or 'ink
out' message, after installing the
new cartridge
Memory effect or improper installation
procedure of the new cartridge.

The printer's ink-usage memory should be reset
after replacing a cartridge every time. Normally
this will be done automatically if the proper
cartridge installation procedure is executed.
Consult your printer's manual for instructions
for manually resetting the printer's memory.
Printer prints OK after installation, but
after not using the printer for a day or a
couple of days the print is getting bad,
and cleaning is needed to get a proper
print again
Chemical reaction of ink with ink
remainings in the printhead of old
cartridge of other manufacturer.
New user problem.
The chemical composition of the ink for cartridges of
each different supplier is not exactly the same.
Differences in ink may cause a chemical reaction
which may cause drying out of the printhead in the
first days after installation. After printing a number of
pages the problem should disappear and this problem
occurs only with the first cartridge of a supplier in
your printer. DO NOT change back to your old supplier
or (even worse) yet another supplier, as this problem
disappears after the ink remainings have been
cleaned, and changing to another supplier will cause
exactly the same problems over again.